Guides & downloads

When installing the controller in your Smart Life app, it's important that your device (mobile or tablet) is connected to a 2.4GHz WiFi network with internet access. It is very important, that your device is connected to a 2.4GHz WiFi network.

Also, ensure that the controller is in Pairing Mode. (Look in the instruction manual and/or watch the videos: Connect the light to the Smart Life or Tuya app for MultiWhite® lights and SingleWhite lights if needed).

If you have moved residence or gotten a new WiFi router, you need to reinstall your controllers. Unless you setup the new WiFi network with the exact same WiFi name (SSID) and password.

Once the controller is connected to a 2.4GHz WiFi network, it can be operated from the app regardless of the type of internet connection your phone has, as long as your device is connected to the same 2.4GHz WiFi network.

Yes, you can. If you have already installed 12V LED spots in your rooms and want to control them using the app, Google, Amazon, or a Kinetic Switch, you simply need to connect them to a SingleWhite Controller, and then you can control them.

You must always use a standard driver - whether it's for a MultiWhite® or SingleWhite Controller.

No, you don't need to install the Smart Life app on your phone, in order to control your lights. If you purchase a Kinetic Switch, you can simply connect it to your controller, and then you can control the lights. This can be done without any WiFi network connection.

A Wi-Fi controller communicates with your phone via the 2.4GHZ WiFi network, while a Bluetooth controller communicates directly with your phone via Bluetooth. You cannot connect a Bluetooth Controller to a Kinetic Switch.

With a MultiWhite® Controller, you have the ability to adjust the color temperature (Kelvin) of your MultiWhite® spotlights. This means you can decide whether to have a cool white light in your rooms or a warmer more relaxing light. You can adjust this multiple times throughout the day. For example, white light in the morning helps wake us up, because the white color prevents the brain from producing more sleep-inducing hormones/chemicals. On the other hand, warm light towards the evening helps to calm down and achieve a better sleep.

A SingleWhite Controller cannot adjust the color temperature, but you can still dim the lights and turn it on/off.

If your controller has entered pairing mode and you want to stop it, leave the controller untouched for 5 minutes. It will automatically exit pairing mode afterwards.

When you want to control the light via an app control, you can use these apps: Tuya Smart (for WiFi), Smart Life - Smart Living (for WiFi).

A Kinetic Switch is a wireless switch that does not use batteries or any other external power source. It operates solely on the energy, that you as the user provide by pressing the button(s) to control the lights.

Turn on the power to the controller for at least 5 seconds and turn it off after max. 10 seconds. Then turn on/off the power 4 times, the light should then start blinking and the controller will be visible to your Zigbee bridge/hub.

You can create up to maximum 6 meters in length, if you place them end to end.

It is 12.5 x 9 mm in size.

By butting two profiles against each other as shown in the manual.

No, it is not. It is IP20 rated.

Yes, via wall switch with dimmer (use dimmable driver) or Yes, via app/remote control (use standard (non-dimmable) driver combined with WiFi controller)

LEDconnect has two options: 3000K (warm white) or 4000K (cool white), which are selected during installation. Use the included adaptor to achieve 3000K.

You can cut it to the desired length. Having wires at both ends means you have two usable LED light sources.

Yes, if you use the full length of the LED strip, one of the wires can be cut off.

There are cutting marks shown on the LED strip.

No, the light is soft and comfortable without dots.

Metal saw, scissors, Torx 10 screwdriver, tape measure, side cutters.

Yes, 2 meters, by using our standard 12V extension cord.

We recommend a minimum of two brackets, with a maximum spacing of 80 cm between each bracket. One bracket should be placed under each cabinet. The brackets are mounted on the bottom plate.

Wipe gently with a well-wrung cloth.